Privacy Policy
Effective Date: August 22, 2025
Last Updated: August 22, 2025
Your privacy is not just a policy for us; it’s a core part of the promise we make to you. At BullBet Casino, we understand that when you choose to play with us, you are placing your trust in our ability to protect your personal information. We take this responsibility with the utmost seriousness.
This BullBet privacy policy is designed to be clear and transparent. It explains what information we collect, why we need it, and how we keep it safe. Our commitment to BullBet data protection is unwavering, and this document outlines every measure we take to safeguard your data, in full compliance with the laws of the Philippines.
Table of Contents
Our Commitment to Your Privacy
Our mission is to be the most trusted online casino for Filipino players. A huge part of that trust comes from being completely open about how we handle your data. We are committed to:
- Transparency: Being clear about what data we collect and why.
- Security: Using industry-leading technology to protect your information.
- Control: Giving you control over your personal data.
- Compliance: Adhering strictly to the Philippine Data Privacy Act of 2012 and PAGCOR regulations.
We do not sell your personal data to third parties. Ever.
1. The Information We Collect
To provide you with a secure and seamless gaming experience, we need to collect certain types of information. We’ve broken it down into simple categories:
1.1. Information You Give Us Directly:
- Account Details: When you register, we collect essential information like your full name, mobile number, and date of birth (to verify you are over 21).
- Verification Data: To comply with security and regulatory requirements (KYC), we may ask you to provide a valid government-issued ID.
1.2. Information from Your Use of Our Services:
- Transaction History: We keep a secure record of your deposits and withdrawals to assist with any financial queries and for regulatory purposes.
- Gameplay Data: We log your game activity (e.g., bets placed, games played) to provide customer support and ensure fair play.
1.3. Information We Collect Automatically:
- Technical Information: Like most online services, we collect technical data such as your IP address, device type, and browser type. This helps us optimize our platform for your device and protect against fraud.
- Cookies: We use cookies, which are small text files stored on your device. They help us with essential functions like keeping you logged in and remembering your preferences.
2. How We Use Your Information
We only use your data for specific, necessary, and legitimate purposes. Here’s why we need it:
- To Run Our Services: This is the primary reason. We use your data to manage your account, process your GCash/Maya transactions securely, and provide you with access to our games.
- To Keep You Safe: We use your information to verify your identity, monitor for fraudulent activity, and ensure the overall security of our platform.
- To Comply with the Law: As a PAGCOR-licensed casino, we are legally required to maintain certain records and report to regulatory bodies when necessary. This is a key part of our commitment to being a legitimate BullBet Philippines privacy-conscious operator.
- To Improve Your Experience: We analyze anonymized data to understand how players use our site, allowing us to fix bugs, improve game selection, and make the platform better for everyone.
- To Communicate with You: We use your contact information to send important account-related notices. We will only send you promotional offers if you have explicitly given us permission to do so.
3. Sharing and Disclosure of Information
We limit the sharing of your data to only what is absolutely necessary. The parties we may share information with include:
- Payment Processors: We share transaction data with trusted payment partners (like GCash and Maya) to securely process your deposits and withdrawals.
- Regulatory Authorities: We are required by law to share information with PAGCOR and other government bodies if requested for legal or regulatory investigations.
- Fraud Prevention Services: We may share data with specialized third parties to detect and prevent fraudulent activities, protecting both you and the casino.
4. Data Security: Our Top Priority
Protecting your data is at the heart of our operations. We implement multiple layers of security:
- BullBet SSL Encryption: All data transferred between your browser and our website is protected by 256-bit SSL encryption. This is the same bank-grade security used for online banking, making your personal and financial details unreadable to outsiders. You can learn more on our Security Page.
- Secure Servers: Your information is stored on servers protected by advanced firewalls.
- Access Control: Access to your personal data is strictly limited to authorized BullBet personnel who need it to do their jobs (like customer support and payments teams).
5. Your Rights and Control
Under the BullBet Philippines privacy framework and local law, you have rights over your data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correction: You have the right to correct any information that is inaccurate or incomplete.
- Right to be Informed: You have the right to be informed about how your data is being processed.
To exercise any of these rights, please contact our Customer Support team.
Questions About Your Privacy?
We hope this policy has been clear and reassuring. Your trust is the foundation of our community, and we are committed to protecting it.
If you have any questions at all about the BullBet privacy policy or how we handle your data, please do not hesitate to reach out.